What is Omni® Rewards? It is your gateway to an elevated home fragrance experience. It's our exclusive loyalty program made to appreciate and reward our customers. With every purchase, you accrue points that pave the way for discounts, exclusive sales, and much more!How to Join and Get Rewarded Instantly...Joining is as effortless as lighting one of our signature candles. Simply navigate to our website and click on either "My Account" section to sign up. Upon registration, you'll automatically earn 50 points, kick-starting your rewarding journey with us.Welcome GiftTo make your welcome even sweeter, you’ll receive a 20% promo code for your first purchase, plus 50 reward points to use straight away. Exchange them for £1 off, 10% off your order, 10% off Omni® Refills or complimentary UK delivery when you spend £15.Continue collecting points to unlock 25% off orders over £50 with 40 points, or 10% off Omni® Subscriptions with 50 points.Check Your EmailAlways check your spam or junk folders, as sometimes our emails can land there.What's Next? As an Omni® Reward member, you're on the priority list for early access to new releases, special promotions, and even more perks that we're excited to roll out!Get rewarded from today and create your fragrance symphony.

How Do I Earn Points? Every Omni® purchase you make is more than just a transaction; it's an opportunity to earn rewards. For each £1 spent in our store, you receive 1 point. It's that simple. The more you invest in elevating your home fragrance, the more points you accrue. Your loyalty translates directly into future savings, making each purchase a step toward your next delightful Omni® experience. Do My Points Expire? Yes, loyalty points last 3 months. Keeping Tabs Easily view your point balance by logging into your Omni® Reward account.

How Do I Redeem My Points?Consider your accumulated points as tokens of appreciation from us, designed to make your Omni® shopping experience even more rewarding. You can redeem these points for discounts on our store's premium handmade products - except for subscriptions. The process is straightforward:- 2 points = Free UK shipping- 20 points = Unlock a £1 discount- 20 points = 10% off- 40 points = 25%Turn your loyalty points into tangible rewards, one unique scent symphony at a time.Can I Combine My Points With Other Offers?We know everyone loves a good deal, but it's important to note that points-based discounts can't cosy up with other promotions or offers - unless we say otherwise. This means that while you can use your points to get discounts, these can't be stacked with ongoing promotions, seasonal sales, or special vouchers. Always read the fine print to make sure you're maximising your rewards.Ready to start redeeming? Just log into your Omni® Reward account and watch your loyalty transform into luxury.

What else do I get as an Rewards member?Becoming a member isn't just about points and discounts; it's an all-access pass to a world of fragrance luxuries you won't find anywhere else. Your membership elevates your experience beyond shopping, immersing you in an ecosystem of benefits:Early Access: Be the first to know - and shop - when we release new scents, limited editions, or seasonal specials. A sneak peek never smelled so good! Member-Only Promo Codes: We regularly roll out promo codes that are exclusive to our rewards members. Think of these as our way of saying 'thank you' for being so fabulous. Insider Sales: Your eyes only - get invited to private sales that are not available to the general public. It's like a VIP lounge, but with better fragrances. Special Occasion Treats: Birthdays, anniversaries, or just because we like you - expect delightful surprises when you least expect them. Sneak Previews: Gain behind-the-scenes access to how your favorite scents are made, sourced, and put together. It's like a backstage pass but with more aromatic allure.Unlock these perks and so much more when you're part of the rewards. Your loyalty deserves the royal treatment, and we're thrilled to roll out the green carpet for you.

Where Are My Points? If you've shopped with us and find that your points haven't materialised within 48 hours, don't fret. Our customer support team is here to resolve this hiccup. Just drop us an email or chat to us and we'll sort it out for you. hello@madebyomni.co.uk Checking Your Points: To keep tabs on how many points you've accumulated, simply log into your omni ® club account via our website. Your points balance will be displayed in your account dashboard, giving you a quick overview of your earned rewards. Questions? Reach out to us anytime. We're here to ensure your omni ® club experience is as seamless as possible.